Message and error alerts will guide you through the claims that require further attention. FedEx saves you time by reviewing your batch claims for errors before you submit them. Step 5: Review and update your batch claims Your uploaded claims will appear at the bottom of the page. Step 4: Use the “Browse” function to select and upload the file
Step 3: Fill in your claims data and save your file Step 2: Select the File Batch Claims tab and download the template If you don’t have a FedEx account, find the type of account that's right for you.
Our customer service representatives are available to assist you during the following operation hours: 7:00 AM to 5:00 PM CT. Use these instructions to file a single claim using a two-step process, or up to 200 claims at one time for FedEx Express ® and FedEx Ground ® shipments from:įor shipments with a shipper address located outside of the United States or Canada, we kindly request you to contact FedEx ® customer service at 1.800.463.3339.
